All of our frames are handmade in our facility in Costa Mesa, California. We use matboards made of alpha-cellulose fibers that have been chemically treated to eliminate the acids and lignins that can degrade the matboard, the artwork and the diploma. We have been in business since 1982 and pride ourselves on our customer service. We offer a 30 day return policy and a 100% satisfaction guarantee. We also have a “trade-in/upgrade” policy where our customers can receive credit for past purchases towards new upgrades. We are an officially licensed vendor of the CLC and the LRG and a portion of our sales goes to each university. We can customize any frame to meet your needs.